Privacy policy

This Privacy notice sets how we collect and process your personal data both as a business and through your use of our site www.redline-pr.co.uk, or interaction with us in any other way. Redline Public Relations is committed to ensuring that your privacy is protected and by using our site and any products or services we may offer you are agreeing to be bound by this Privacy Policy.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@redline-pr.co.uk.

DATA WE COLLECT ABOUT YOU AND WHY

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process certain types of personal data about you as follows:

  • Identity data may include your first name and last name

  • Contact data may include your billing address, delivery address, email address and telephone numbers

  • Financial data may include your bank account details

  • Transaction data may include details about payments between us and other details of purchases made by you

  • Marketing and communications data may include your preferences in receiving marketing communications from us and your communication preferences.

We only use our personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@redline-pr.co.uk. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.

 

HOW WE COLLECT YOUR PERSONAL DATA

We collect data about you through a variety of different methods including:

Direct interactions:
You may provide data by filling in contact or mailing list forms on our website or by communicating with us by post, phone, email or otherwise, including either when you:

  • Enquire about us or use our services

  • Subscribe to our newsletter

  • Automated technologies or interactions

  • As you use our site, we may automatically collect technical data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

Third parties or publicly available sources:
We may receive personal data about you from various third parties such as analytics provider Google Analytics. This includes:

  • The name of the domain (The Internet Protocol (IP) address and the associated name of a specific network attached to the Internet) from which you have accessed the Internet

  • The date and time you accessed the site

  • The Internet address of the website from which you linked

  • The pages you viewed while visiting the Redline PR site

This information is only processed in a way which does not identify anyone and we do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

HOW WE USE COOKIES

When you visit our site we may store certain information on your computer in a file known as a cookie. A cookie file is a text-only file and is used so that we can remember who you are each time you visit our site. This will enable us to provide you with, among other things:

  • A better website by enabling us to monitor which pages you find useful and which you do not

  • Improve our website in order to tailor it to customer needs

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications from time to time is either your consent or our legitimate interests namely to grow our business. Under the Privacy and Electronics Communications Regulations, we may send you marketing communications if (i) you asked for information from us about our services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.  Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time. We guarantee that any personal information contained on our mailing list will never be shared with a third party. Our newsletter and marketing communications are sent via Mailchimp, which complies with current data protection standards or direct from ourselves.

You can ask us to stop sending you marketing messages at any time by either clicking the opt-out link in the email or emailing us at info@redline-pr.co.uk.

 

DATA SECURITY

You should be aware that communication over the Internet is not secure unless encrypted. We do not accept any responsibility for any unauthorised access or loss and/or destruction to your personal information that is beyond our control. Where you navigate from our site to a third party or where you navigate to our site from a third party site we cannot be responsible for that third party’s privacy policies or practices. You should exercise caution and look at the privacy statement and satisfy yourself that you accept it. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

 

DATA RETENTION

We only hold your personal data for as long as necessary to fulfil our professional obligations to you and for the purposes of satisfying any legal, accounting or reporting requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

 

YOUR LEGAL RIGHTS

Under data protection laws you have the right to ask for a copy of the information that we hold about you. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information if this is not accurate. To ask for this information, please write or email at info@redline-pr.co.uk.

You may choose to restrict the collection or use of your personal information for marketing purposes by opting out of such communications. We acknowledge that you the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues if you are unhappy with the way we have collected, stored or used your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing info@redline-pr.co.uk. We will not sell, distribute or lease your personal information to third parties unless we have your permission or required by law to do so.

 

Redline Public Relations Ltd, Minton Place, 2 Victoria Road, Bicester, Oxfordshire, UK, OX26 6QB.